If you are an existing Elan Homes customer and you need to speak to a member of the team:

Please call us on:

0845 481 8805

Email us on:

customercare@elan-homes.co.uk

Write to us:

Customer Care
Elan Homes Ltd
Oak House
Lloyd Drive
Cheshire Oaks Business Park
Ellesmere Port
Cheshire
CH65 9HQ

Buying Process


The process of purchasing your new home by Elan Homes is now under way and we aim to make sure this runs as smoothly as possible for you.


This section has been designed to guide you through the process, from Reservation through to Completion.


When you made your Reservation and paid the Reservation Fee, a series of events commenced which will ultimately lead to Legal Completion and you moving into your new home.

Our experienced Sales Executive is on hand to assist at any stage in order to ensure that this process proceeds as smoothly as possible. If at any time you require assistance with any aspect of the purchasing process, from sourcing a mortgage to choosing a Solicitor, or with any other queries relating to the property itself, please do not hesitate to ask.

Our Sales Executive will keep in regular contact with you at all times during the purchasing process to ensure that you are satisfied with the progress of your purchase and to keep you informed of progress on your new home.  If at any stage during thie process you are not satificed please ask to speak to the Sales Director

"Our experienced Sales Executives are on hand to assist at any stage"