It is your solicitors responsibility to handle the financial transactions - collecting and processing monies through the banking system. This may take some time, but as soon as your monies have been received at our Solicitor’s, we are advised and the keys are released to you immediately and you will be allowed access.  

Our Sales Executive will inform you when completion has taken place and will arrange to meet you at your new home together with the Site Manager.

During this meeting the keys will be handed over to you and you will be asked to sign a Handover Form, a copy of which is then forwarded to our Customer Care Department.   Our Customer Care department will be available to you at any time during your first two years in your property for further details please see our Continued Service.

48 hours following the Handover Meeting, our Sales Executive will make a courtesy call to you in your new home to ensure all is well and to document and report back any urgent issues to the Site Manager.

The Site Manager will make a further courtesy call after seven days to ensure you are at ease in your new home.