If you are an existing Elan Homes customer and you need to speak to a member of the team:

Please call us on:

0845 481 8805

Email us on:

customercare@elan-homes.co.uk

Write to us:

Customer Care
Elan Homes Ltd
Oak House
Lloyd Drive
Cheshire Oaks Business Park
Ellesmere Port
Cheshire
CH65 9HQ

Request assistance


If for any reason you need to report an emergency concerning your property then please contact us on 0845 481 8805

You can report a fault by using the online form, which can be found below.

Alternatively you can contact us by email: enquiries@elan-homes.co.uk please put the heading Customer Care Query in the subject line.

 

 

Please note fault reporting will initiate a response


Report a fault form













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"If at any time you require assistance with any aspect of the purchasing process, from sourcing a mortgage to choosing a Solicitor, or with any other queries relating to the property itself, please do not hesitate to ask"