Hours: 38
Location: Nationwide / Based in Ellesmere Port
Job Type: Permanent

Job Title: IT & Facilities Field Engineer

Full or Part Time: Full

Contract: Permanent

Location: Based at the Head Office, Ellesmere Port but nationwide travel

Hours of Work: 8.30 am – 5.30 pm Mon to Thu and 8.30 am – 3.30 pm on Fri including out of hours on call support cover with time off in lieu provided

Benefits Include: Competitive Salary, Annual Bonus, Company Car or equivalent allowance,   minimum of 25 days Holiday per annum, Company Pension Scheme, Private Health Insurance and Life Assurance.

Elan Homes Limited is an exciting name in homebuilding.  We are a privately owned Company building new homes across the Midlands, North West & South West England and North Wales.

Working for the IT & Facilities department and reporting to the IT & Facilities Manager the IT & Facilities Field Engineer will provide Elan Homes with IT Support from 1st line to 3rd line with the focus on Sales & Site office setups, configuration, troubleshooting and support as well as on site IT training. Relevant experience is essential.

Knowledge / Skills / Qualifications / Special requirements (e.g. travel, unsociable hours) for this role:

  • Remote site setups and country wide travel.
  • Provide weekend support (remote and occasionally onsite) with time off in lieu provided.
  • IT Support (1st to 3rd Line)
  • Software installations and configuration.
  • User Management (security and access)
  • Business System Support.
  • Data Security and Backup Management.
  • IT Supplier Management.
  • Printer and Server configuration and setup.
  • Website CMS management and maintenance.
  • Stock control (IT kit)

Personal Attributes required for this role:

  • Organised, reliable and punctual.
  • Analytical, logical relating to fault resolution.
  • Patient and intuitive trainer.


Essential duties & Responsibilities: (Other duties may be assigned)

  • IT operating systems, applications, installation and configuration, including Windows OS, Windows Server
  • Monitoring of network issues and resolution.
  • Website updates and configuration.
  • Manage IT/Printer stock levels
  • Setup and configuration of development sites.
  • Provide IT training to staff where needed.

To apply in writing please send your cv to Paula Fennah, HR Officer, Elan Homes Limited, Oak House, Lloyd Drive, Cheshire Oaks Business Park, Ellesmere Port, Cheshire, CH65 9HQ or by email to recruitment@elan-homes.co.uk, quoting the reference number above.

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