Privacy Policy

Elan Homes is committed to ensuring that your privacy is protected and we strictly adhere to the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.

This policy explains how and for what purposes it uses the information that is collected about you. Please read this privacy policy carefully. By submitting any personal information to us or using any of the services that we offer, you are agreeing to be bound by this policy in respect of the information collected about you.

If you have any queries about the policy, please get in touch using the contact details set out below and we will do our best to answer your questions.

All information is collected and retained by Elan Homes for further information please contact us on the below details. 

Privacy Data Controller

Elan Homes Ltd
Oak House
Lloyd Drive
Cheshire Oaks Business Park
Ellesmere Port
Cheshire
CH65 9HQ

Registered in England No. 03215914

We reserve the right to amend our privacy statement to reflect changes to our business, website or to data protection legislation. You should therefore revisit this privacy statement on a regular basis to ensure you are familiar with its terms.

What we collect

We collect information you give us when you register with us, email us, arrange a property viewing and when requesting brochures. We require only the information we need to provide the service to you.

We collect the following information via the ways identified below:

  • ‘Contact Us’ page - title, first name, last name, email address, phone number, postal address, and the nature of your enquiry.
  • Careers page – Applying for a job vacancy
  • Working with Elan page – registering details to be part of Elan database of Tradesmen
  • Land page – registering details of any land available that may be of interest to Elan Homes
  • Coming Soon development page – Register your interest form
  • Arrange a viewing - Data capture form to arrange a viewing of a property

Use of this information

The information obtained from you submitting your information via the ‘Register your interest’ page will be carefully assessed, forwarded onto the most relevant person or department in our organisation or one of its subsidiaries and appropriate action taken. The safety and security of your data is important to us and it will be kept secure.

We will use your gathered information to:

  • Provide you with the goods or services that you have requested
  • With your permission we will use your details to send you information about other products and services that may be of interest to you
  • Verify your identity
  • Analyse it so that we can administer, support, improve and develop our services to you obtain your views or comments on the services we provide and to notify you about important changes or developments to our services
  • Further, where you have consented, we might also use your information to let you know about other services which we, as an organisation offers. This might include, but might not be limited to, information relating to new property developments, properties for sale or rent, home improvement, any of which may be of interest to you. We may contact you by post, telephone or fax, as well as by e-mail. We may also send you newsletters containing general information regarding our services
  • You may ask us to remove you from our mailing lists at any time by writing to us at our registered office. You may also contact us in order to exercise your option of correcting your details and of being removed from our mailing lists when we send you email alerts or other information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to gather aggregate information. We may also use such aggregate information to help us and/or advertisers reach the kind of audience they want to target. This is statistical data about our users' browsing actions and patterns, and does not identify you/any individual.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy 

Google Analytics

In order to track visitors to our website and identify which pages they are interested in, we use a third party service called Google Analytics to collect this type of information.  The information obtained does not identify anyone.

Your use of our website constitutes your acceptance to our terms of use, privacy and cookies policies.  We regularly review its policies to ensure they continue to meet current legislative requirements and the needs of our business.